Contact Us

We process and ship all orders within 3-7 business days. Once your order is shipped, delivery typically takes 8-12 business days depending on your location and local customs processing. You will receive a tracking number via email as soon as your order is on its way.

Yes! Once your order has shipped, we will send you a confirmation email with a tracking link so you can monitor your package’s progress in real-time.

All Sales Are Final. We believe in the wabi-sabi aesthetics of raw minerals. The internal fractures, moss-like inclusions, and natural surface textures are the irreplicable fingerprints of geological time, not manufacturing defects. To preserve the energetic purity of our stones, we do not accept returns, exchanges, or cancellations.

We accept all major credit cards (Visa, Mastercard, American Express), Shop Pay, and other secure payment methods available at checkout.

Yes! We are proud to offer shipping to customers worldwide. No matter where you are, we will get your order delivered to your doorstep. Please note that shipping times and costs may vary depending on your destination country.

Depending on your country’s regulations, international orders may be subject to import duties, taxes, or fees upon arrival. These charges are the responsibility of the recipient. We recommend checking with your local customs office for more information.

If your question wasn't answered here, please feel free to reach out to our support team at support@stillmantle.com. We are always happy to help!